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Format Your Email Content

Use the full suite of Agility's email distribution tool to optimise your content

This is Step 3 in the Collection "Send Press Releases and Emails".

Once you've created your recipient list and started an Email Distribution, it's time to build your email. Agility's drag-and-drop editor lets you create professional media pitches, press releases, newsletters, and announcements without needing HTML knowledge.

This article explains how to format your email, add images and buttons, personalize content, test your layout, and save reusable templates.


🔹 Video Guide


🔹 Step-by-Step Guide to Email Formatting

Step 1: Access the Compose Tab

To design your email, work from the Compose tab. Your Subject line and email preview text go in the Header section at the top, along with your email sender details. Any replies to your email will go to this address.


🔹 Add and Design Your Press Release Text

Using the components on the right hand panel you can begin to add and design your content.

  • Title

Use Title components to create section headings and improve readability.


  • Text

Use Text components for the body of your email.

You can paste content from Microsoft Word or other applications, but always review the formatting afterwards. Word often includes hidden formatting that isn't supported by many email clients.

For the most consistent appearance:

  • Use the built-in Text Styles

  • Apply consistent heading levels

  • Keep paragraphs short

  • Preview your email before sending

Tip: If pasted formatting doesn't look right, paste the text without formatting and reapply styles using Agility's editor.


  • Dividers

Use Dividers to separate sections and improve readability.


🔹 Choose Your Layout

You can organize your email using:

  • One column

  • Two columns

  • Three columns

Multi-column layouts work well for combining text with images or highlighting multiple pieces of content.

Keep mobile users in mind, simpler layouts are often easier to read on smaller screens.


🔹 Add Images

Use an Image component whenever you want to include:

  • Logos

  • Photos

  • Graphics

  • Event banners

Avoid inserting images directly into text blocks, as this can lead to inconsistent rendering across email clients.

If you'd rather send high-resolution files, include them as attachments instead.



​🔹 Add Buttons and Social Links


Buttons help draw attention to important actions, such as:

  • Read the full release

  • Register for an event

  • Visit your website

  • Download a resource

You can customize button colours, text, and shape to match your branding.

You can also add Social Links so recipients can easily connect with your organization.


🔹 Personalize Your Email

Agility allows you to apply email personalizations to make your emails more engaging. For example, you can personalize greetings using recipient-specific details. This is covered in depth in Step 4 Personalize Your Email Distributions.


🔹 Refine Your Writing with PR CoPilot™

Once your content is in place, Agility’s PR CoPilot can help you refine your writing.

PR CoPilot™ can:

  • Improve grammar

  • Rewrite sections

  • Adjust tone

  • Expand key points

  • Translate content into supported languages

Always review AI-generated content before sending.


🔹 Add Your Email Footer

Every email should include your organization's contact information.

The Footer component can be formatted just like any other text block.

Simply click the footer to edit:

  • Organization name

  • Address

  • Contact details

  • Other footer information

Note: Email distributions include footer information to help meet email compliance requirements. If you're sending through a connected Outlook or Gmail account, footer behaviour may differ depending on your account configuration.


🔹 Preview and Test Your Email

Before sending your distribution, always review your email using Agility's built-in validation tools.

We recommend:

  • Previewing on desktop and mobile devices

  • Sending a test email

  • Checking all links

  • Verifying images display correctly

  • Reviewing personalization

  • Enabling View in Browser

Testing helps identify formatting issues before recipients receive your email.


🔹 Save Your Layout as a Template

If you regularly send emails with the same branding or layout, save your design as a Template.

Templates are ideal for preserving:

  • Company logo

  • Header

  • Footer

  • Colours

  • Repeating sections

  • About Us content

Templates save your layout—not the unique content of each email.


🔹 Review, Schedule, or Send Your Email

Click Next to move on to reviewing, scheduling, and sending your email.

That’s it! You’re now ready to create and send professional, well-formatted emails using Agility PR Solutions.


Common Formatting Questions

Why doesn't my email look like my Word document?

Microsoft Word uses formatting that many email clients don't support.

If formatting appears incorrect:

  • Paste the content into Agility as plain text when possible.

  • Reapply fonts, colours, and spacing using Agility's formatting tools.

  • Send yourself a test email before distributing.


Why do fonts or spacing look different?

Different email clients (such as Outlook, Gmail, and Apple Mail) may display fonts and spacing differently.

Using Agility's built-in text styles helps produce the most consistent results.


Why aren't my images displaying?

Make sure you've:

  • Added images using an Image component

  • Uploaded supported image files

  • Previewed or tested the email before sending

If an image still doesn't appear, try re-uploading it or replacing the image component.


Why does my email look different on mobile?

Responsive layouts automatically adjust to different screen sizes.

Always preview both desktop and mobile versions before sending.


🔹 Send Press Releases and Emails


📝 Support & Resources

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