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Contact and Outlet Profiles

Review detailed journalist and outlet information before adding contacts to your media lists.

Every contact and outlet in Agility includes a detailed profile to help you evaluate whether they're a good fit for your outreach. Profiles combine editorial information, recent coverage, audience data, social activity, and your own account history, making it easier to build targeted media lists and maintain relationships over time.

You can also record your own interactions with journalists and add private notes that are visible only within your account.


🔹 Step 1: Open a Contact or Outlet Profile

Run a search in Media Relations → Discover Contacts.

From the search results, select any contact or outlet to open its profile in the right-hand panel.

To see additional information, click Expand Profile.


🔹 Step 2: Review the Contact Profile

The main profile provides an overview of the selected journalist, including:

  • Contact details

  • Editorial profile

  • Job role(s)

  • Subjects covered

  • Publishing language

  • Audience Reach

  • Domain Authority

  • Target audiences

  • Associated outlet

  • Website and social media links

  • Outlet address (where available)

Use this information to determine whether the journalist is relevant to your campaign before adding them to a Targeted List.


Journalists Working for Multiple Outlets

Some journalists contribute to more than one publication.

When this happens, you'll see a drop-down menu allowing you to switch between the outlets they write for.

This makes it easy to understand the different audiences they reach and select the outlet most relevant to your campaign.


🔹 Step 3: Explore the Outlet Details

The Outlet Details panel provides additional information about the publication, including:

  • Editorial description

  • Subjects covered

  • Media type

  • Product or organization type

  • Market sector

  • Target audience region

  • Audience Reach

  • Domain Authority

Reviewing the outlet profile helps you confirm that the publication's audience aligns with your campaign goals.


🔹 Step 4: Explore Additional Profile Tabs

The profile includes several tabs that help you evaluate contacts, organize your media lists, and manage relationships over time.

Lists

The Lists tab shows every Targeted List within your account that already contains the selected contact.

This helps you:

  • avoid adding duplicate contacts

  • see how the contact has been used in previous campaigns

  • quickly navigate to related Targeted Lists


Recent Coverage

The Recent Coverage tab displays articles the journalist has published during the last three months.

Reviewing recent coverage is one of the best ways to confirm that a journalist is actively writing about your topic before adding them to a Targeted List.

If your account includes Agility Monitoring, you can also save coverage directly to your monitoring folders from this view.


Interactions

The Interactions tab lets you record and review your communication history with journalists and influencers.

You can log:

  • Emails

  • Phone calls

  • Meetings

  • Follow-ups

  • Other outreach activities

Keeping interaction records helps your team maintain consistent relationships and avoid duplicate outreach.

For detailed instructions, see Adding Your Interactions with Media Contacts.


Notes

The Notes tab allows you to add private notes about a contact or outlet that are visible only within your Agility account.

Use notes to record information such as:

  • pitching preferences

  • follow-up reminders

  • relationship history

  • campaign-specific details

  • other internal observations

You can create separate notes for Contacts and Outlets, making it easier to organize information that's relevant to either the individual journalist or the publication.


🔹 Best Practices

  • Review Recent Coverage before adding journalists to your Targeted Lists.

  • Check the Lists tab to avoid duplicate contacts.

  • Record important conversations using Interactions to maintain relationship history.

  • Use Notes to capture information that may help with future outreach.

  • Review both the journalist profile and the associated outlet before sending a pitch.


Frequently Asked Questions

What's the difference between the Contact Profile and the Outlet Details?

The Contact Profile focuses on the individual journalist, including their editorial profile, subjects, audience information, and contact details.

The Outlet Details panel provides information about the publication they work for, including its editorial focus, media type, audience, and market sector.


Why should I review Recent Coverage?

Recent Coverage helps you confirm that a journalist is actively writing about topics related to your campaign, making it easier to build targeted and relevant media lists.


Can I see whether a contact is already on one of my Targeted Lists?

Yes.

The Lists tab shows every Targeted List in your account that already includes the selected contact.


Can I track my communication with journalists?

Yes.

Use the Interactions tab to record emails, phone calls, meetings, and other outreach activities.

For more information, see Adding Your Interactions with Media Contacts.


Can I keep private notes about journalists?

Yes.

The Notes tab lets you create private notes for both contacts and outlets. These notes are visible only within your Agility account and can be used to track preferences, reminders, or other internal information.


What do Audience Reach and Domain Authority tell me?

These metrics help you evaluate the potential visibility and influence of a media outlet, making it easier to prioritize contacts that align with your campaign goals.


📝 Support & Resources

Help Center: Media Relations
Need help? Chat with Support from your dashboard

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