Note: To serve different needs, Agility uses several providers and methods to deliver TV and radio content. To confirm which broadcast feed you have you can ask Agility Support or check the options in your search set up:

If your view gives you the option to 'Manage Subscriptions' above the Broadcast media types, you will need to set up a TV or radio subscription to monitor these media types in full. Please skip to Subscription Set up below.

If you do not see the 'Manage Subscriptions', your broadcast content will be provided in the same way as the other media types such as online and press releases. You can set up your searches using these instructions.

Subscription Set up

Setting up a subscription is very easy! First, navigate to Subscriptions on the left hand menu. Then choose which platform you'd like to search by selecting the appropriate radio button - here we are looking at TV / Radio. To read about social media subscriptions, click here.

Enter your search terms in the boxes available, depending on your requirements...

On the right-hand side you can limit to one media type if you prefer, and you'll see your search terms laid out with the logic that will be used to submit the query.

When you have entered your search terms, hit save, give the subscription a name and then select 'Activate' to begin the subscription.

You can select 'View Mentions' to see the results directly within Subscriptions. However, it's important to note that these subscriptions are not retroactive, without specifically requesting a backfill. Once you set up a subscription, Agility will begin 'pulling in' matching posts from that moment forward. So you might want to pop back later to see the results.

Results can be viewed and managed within your subscriptions. If you have broadcast selected on a topic with matching search terms, then the results will also be visible in your topic.

Backfill

To request a backfill, edit an activated subscription and click this icon on the right-hand side:

At the bottom is a button saying 'New Backfill'. Click that and then specify how far back you need content from. You can backfill up to 30 days of content.

Viewing, saving (30 days) and archiving (long-term) broadcast mentions

Viewing - To view or listen to a mention, select it within your set of results, which you can find by viewing mentions within any subscription. The mention selected presents the clip on the right hand side. By clicking play you can watch or listen to the clip.

Saving for 30 days - To save a broadcast mention, check the box to the left and then Save in the toolbar at the top. The mention is then part of your saved coverage, which allows you to edit the clip if you choose. Saved mentions stay in your account with the content available to play for 30 days. (The metadata and mention details remains in your account for reporting after 30 days),

Archiving mentions for longer than 30 days -

For a saved mention, 'Open Media Editor' becomes available:


The media editor enables you to view or listen to the clip, follow the transcript and edit the clip down to the specific content you want to save.

Click Open Media Editor and a new screen will open.

By clicking the Editor tab while the clip is playing, you can select 'Set Start' and 'Set End' at the exact points of the clip you are interested in.

Alternatively, you can highlight the text of the transcript and set a start and end point

Click Next and Finish and within an hour the updated mention will be available in your account. This makes the content available indefinitely.

NOTE: Edited mentions cannot be edited again or restored to their original content or length. To restore a mention to its original state, you must delete the edited mention, search for the content again, and then you can save it and edit again.

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