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How to Track Clicks and Opens in Agility

Track email engagement to make informed decisions about privacy and performance.

Updated over 5 months ago

🔹 What is Click and Open Tracking?

Click and open tracking is a powerful feature that tracks how many recipients open your email and which links they click on. It provides valuable insights into your campaign’s performance, helping you understand how engaged your audience is with your content.

Tracking is essential because it allows you to measure the effectiveness of your email campaigns. By knowing who opened your email and which links they clicked, you can make data-driven decisions to improve future campaigns, target specific segments, and adjust your messaging accordingly.

Let’s dive into how to manage this feature in Agility.


🔹 How to Disable Tracking

While click and open tracking is a helpful tool for measuring engagement, you have the option to disable it in your distribution settings. To turn off tracking:

  1. Go to the Tracking & Privacy settings section within your campaign setup.

  2. Toggle off the Click and Open Tracking option.

[Show screenshot of toggling off the 'Click and Open Tracking' option.]


🔹 When You Might Want to Disable Tracking

You may want to disable tracking in the following scenarios:

  • Sending sensitive or private information: When you want to respect recipient privacy and avoid collecting unnecessary data.

  • Conducting a test or survey: When you don’t need to track responses and prefer to keep things simple without extra data collection.


🔹 Impact of Disabling Tracking on Reporting

It’s important to understand that disabling tracking will have a significant impact on your reporting:

  • Without tracking, you won’t be able to see who opened your email or which links were clicked.

  • This means you’ll lose valuable insights into your audience's engagement and behavior.

  • As a result, it may limit your ability to optimize future campaigns and improve performance.


🔹 Why Tracking Matters

While privacy is important, tracking provides insights that help optimize your campaigns. If performance tracking and improving engagement are your goals, it’s best to keep tracking enabled.

However, if privacy is your priority, disabling tracking might be the right choice for you. Always weigh the trade-off between valuable performance data and the desire for privacy before making your decision.


🔹 Summary: Click and Open Tracking in Agility PR Solutions

Click and open tracking provides valuable insights into how well your email campaigns are performing. You have the option to disable this feature when privacy is a concern. Just remember that turning off tracking will limit your ability to see how recipients engage with your content, which can impact your future optimization efforts.


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📝 Support & Resources

  • Help Center: Amplify

  • Need help? Chat with Support from your dashboard


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