Skip to main content

Notice on international regulations on email communication

This article is provided as a support resource and not as legal advice.

Updated this week

Agility PR Solutions adheres to international spam laws and applies multiple protective measures to help prevent spam and safeguard our network of media contacts, our clients, and the reputation of our platform.


🔹 Anti-Spam Requirements for Email

Requirements when using Agility:

  • You must agree to our Terms of Use when becoming an Agility customer.

  • You must comply with GDPR when managing your private contacts within Agility.

  • An unsubscribe link must be included in every email campaign you send.

  • Your email must include valid contact information, including a physical mailing address.

  • You may not falsify your contact information or subject line.

  • Emails sent through Agility must comply with CAN-SPAM, even if your organization is located outside the United States.


🔹 International Requirements

Email regulations vary by country, and additional laws may apply depending on the location of:

  • your business, and

  • your contacts.

You are responsible for determining whether any local, national, or international laws apply to your email communications. This may include:

  • anti-spam regulations

  • data protection requirements

  • privacy and security legislation

If you operate outside the U.S. or your lists include international contacts, ensure you understand and comply with all applicable regional laws before sending email through Agility.


🔹 Open & Click Tracking Preferences

If you prefer to track link clicks or email opens independently—or not track this data at all—you can disable these features within Agility.

  • Click Tracking: Enabled by default

  • Open Tracking: Enabled by default

If you turn either setting off:

  • Agility will no longer collect these metrics, and

  • your distribution reports will not display any related tracking results.


📝 Support & Resources

Help Center: Email Distributions
Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com

Did this answer your question?