Agility’s email editor lets you design layouts using one, two, or three columns, giving you more flexibility when creating professional, visually organized email distributions.
🔹 Adding a Multi-Column Layout
When you create an email distribution:
Open Distribution Settings
Select the 1-column, 2-column, or 3-column layout
The selected layout will be inserted into your email
Once added, you can click inside each column to choose the component you want to add — such as text, images, buttons, social links, and more.
What you can do with columns:
Place images beside text
Display multiple images side-by-side
Create multiple text blocks
Apply unique design settings to each column
Adjust column widths within the overall email width
Control vertical alignment using the alignment buttons below each column
🔹 Why Columns Sometimes Don’t Display in Emails
Although the Agility editor allows multi-column layouts, email clients may not always display them.
This depends on the recipient’s device, screen size, display area, and device pixel ratio (DPR).
Columns will appear when:
The email display area is at least 600 pixels wide
The device screen is at least 640 pixels wide
The device pixel ratio (DPR) is 2.1 or lower
Columns will not appear when:
The display area is under 600px
The device screen is under 640px
The device has a high DPR (greater than 2.1)
This is why most mobile phones — and some tablets — do not show columns.
Larger devices like laptops and desktops usually display columns without issue, especially when the email window is fully expanded.
🔹 Summary: When Columns Display
Device Used to Open Emails | Will Columns Display? | Reason |
Mobile/Cell Phone | Likely No | Pixel widths may be lower than 640 and DPR likely too high. |
Tablet | Maybe | Pixel widths are likely good, but DPR may be high. |
Computer (small window) | Maybe | Pixel width and DPR are likely good, but the display area of the email may be less than 600 pixels across depending on the sizing of the window. |
Computer (full screen) | Likely Yes | Pixel width of email display area and screen are likely good, DPR is likely below 2.1. |
🔹 Helpful Notes
Email rendering varies widely due to:
Email client limitations
Security settings blocking images
Accessibility or display preferences
High-contrast modes
Enlarged text settings
Agility aims to balance design flexibility with broad compatibility — ensuring your emails display as consistently as possible across devices and inbox providers.
📝 Support & Resources
Help Center: Email Distribution
Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com