Sending a successful media pitch isn't just about writing a great press release, it's also about sending the right content to the right journalists at the right time.
This guide shares practical recommendations to help improve deliverability, increase engagement, and get the best results from your Email Distributions in Agility.
🔹Build a Targeted Media List
One of the biggest factors affecting email performance is sending relevant content to the right recipients.
Instead of sending every announcement to a large list, use Agility's targeting tools to build focused media lists based on criteria such as:
Coverage topics
Industry
Geographic region
Job role
Media type
Past coverage
Smaller, well-targeted distributions often perform better than broad, generic mailings.
Tip: Review your Targeted Lists regularly to remove outdated contacts and ensure your lists stay relevant.
🔹Write an Effective Subject Line
Your subject line is often the first thing a journalist sees.
Good subject lines are:
Clear
Specific
Short
Relevant
Avoid trying to create clickbait or unnecessary urgency.
Instead of:
BIG NEWS!!! DON'T MISS THIS!!!
Try:
New Study Finds Renewable Energy Investment Doubled in 2026
🔹Keep Your Pitch Concise
Journalists receive a large number of emails every day.
Help them quickly understand:
Why you're contacting them
Why the story matters
Why it's relevant to their audience
Lead with the most important information and avoid unnecessary background.
🔹Personalize Your Email
Whenever appropriate, personalize your email using recipient information such as:
Name
Publication
Previous coverage
Personalized emails often feel more relevant than generic mass mailings.
Agility supports merge tags to help personalize your content automatically.
🔹Send from a Recognizable Sender
Recipients are generally more likely to open emails from an identifiable person than from a generic department or mailbox.
Whenever possible, use a sender name that clearly identifies both the individual and the organization.
For example:
Jane Smith, Acme Inc.
instead of
Marketing Team
🔹Use Images and Attachments Carefully
Images can make your email more engaging, but avoid relying on images alone.
We recommend:
Including supporting text alongside images
Compressing large images where appropriate
Keeping the overall email size as small as practical
If you need to share large files, consider linking to cloud storage instead of attaching multiple large files.
🔹Avoid Common Deliverability Issues
Email providers look at many signals when deciding whether to deliver messages to the inbox, Promotions tab, or Spam folder.
To improve deliverability:
Avoid excessive capitalization.
Avoid excessive punctuation (such as multiple exclamation marks).
Use clear, professional language.
Include both text and images.
Keep your HTML simple.
Include a working unsubscribe option where applicable.
Review your email before sending.
Remember that no sender can guarantee inbox placement.
🔹Send to Reasonable-Sized Recipient Lists
If you're sending to a very large audience, consider splitting your distribution into smaller batches where appropriate.
Large mailings sent all at once may affect deliverability depending on receiving mail providers and your sender reputation.
🔹Understand Email Bounces
Sometimes an email cannot be delivered.
Common delivery statuses include:
Soft Bounce
A temporary delivery issue, such as:
Recipient mailbox full
Receiving server temporarily unavailable
Message temporarily rejected
These issues may resolve automatically.
🔹Hard Bounce
A permanent delivery failure.
Common causes include:
Invalid email address
Address no longer exists
Recipient previously unsubscribed
Recipient's server permanently rejects the message
🔹Deferred
A deferred message has not been rejected, it has simply been delayed by the receiving mail server.
Agility will continue attempting delivery for a period of time before the message is eventually marked as undeliverable if delivery cannot be completed.
🔹Gmail Promotions Tab
Gmail automatically categorizes incoming email using a variety of signals, including:
Email content
Sender reputation
Recipient engagement
Individual user preferences
Landing in the Promotions tab does not necessarily mean your email has been marked as spam.
Many users actively check their Promotions tab, and Gmail's categorization varies from user to user.
No sender can guarantee whether an email will appear in Primary or Promotions.
🔹Connect Your Own Email
Using your own Microsoft Outlook or Gmail account, or authenticating your sending domain—can help provide a more recognizable sender identity.
Depending on your account configuration, you may also be able to configure domain authentication such as DKIM.
See:
🔹Before You Send
Before sending any distribution:
✅ Review your recipient list.
✅ Preview your email.
✅ Send yourself a test email.
✅ Check links and attachments.
✅ Verify personalization.
✅ Review your subject line.
Taking a few minutes to review your distribution can help prevent mistakes and improve engagement.
Frequently Asked Questions
Is it better to send to as many journalists as possible?
Not necessarily.
Targeting a smaller, more relevant audience generally produces better engagement than sending broadly to unrelated contacts.
Should I include attachments?
Yes, when they're relevant.
However, avoid attaching very large files. If necessary, consider sharing large media assets using a download link instead.
Why did my email go to Gmail's Promotions tab?
Gmail automatically categorizes emails using many different signals.
Neither Agility nor any email platform can control which tab an individual recipient sees.
What is the difference between a soft bounce and a hard bounce?
A soft bounce is usually temporary.
A hard bounce indicates that the email cannot be delivered and generally requires updating or removing the email address.
Some sources and further reading:
How to get journalists to open, click and love your email pitch (Second Edition), Agility PR Solutions
5,000 emails later, we’ve determined your pitch begins—or ends—with the subject line, Agility PR Solutions
Using Agility's Online Boost, Agility Support Team
Need Help?
If you have questions about email distributions or deliverability, chat with Support directly from your Agility dashboard.
