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Use the Subscriptions Dashboard to Monitor Your Social Media Mention Quota

How to identify when your subscriptions are reaching your monthly quota; understand subscriptions that are moderated or in standby

Updated over 5 months ago

The Subscriptions Dashboard helps you understand how much social and broadcast content your account is pulling in โ€” and whether you are approaching your monthly quota.

If youโ€™re new to Subscriptions, start here:ย You can learn more about what Subscriptions are and how to set them up here.


๐Ÿ”น What Does the Subscriptions Dashboard Show?

Subscriptions bring mentions into Monitoring from:

  • Twitter/X

  • Facebook

  • Instagram

  • YouTube

  • Reddit

  • Select TV and radio sources

Each Agility account includes a monthly quota for social media and broadcast mentions. This quota resets automatically at the start of each month.

The Subscriptions Dashboard shows:

  • How many mentions your subscriptions have pulled in

  • Whether you are on track to stay within your quota

  • Which subscriptions are generating the most content

  • Whether any subscriptions are moderated or in standby due to quota usage


๐Ÿ”น Understanding Daily Usage & Projections

The Daily Average Usage indicates how much content your subscriptions are pulling in per day, compared to your monthly quota.

Example:
If your Daily Average Usage shows 113%, it means your account will exceed its quota before the month ends unless your searches are adjusted.

You will also see:

  • The total mentions used this month

  • The total remaining

  • A graph showing daily mention volume

The graph includes:

  • Top 5 highest-volume subscriptions

  • All subscriptions combined

  • A horizontal line showing your monthly quota

  • A dotted projection line showing likely quota exhaustion

If one subscription is projected to exceed the quota (e.g., 7 days early), refine the search terms to reduce volume.


๐Ÿ”น What Happens When You Reach Your Quota?

Every account can pull in a set number of social and broadcast mentions per month (this varies by package).

To help you manage usage, Agility automatically sends email notifications at:

  • 50%

  • 75%

  • 90%

  • 100%

Once your account reaches 100%, all subscriptions enter Standby.

Standby Mode

  • No new mentions will be ingested

  • Subscriptions reactivate automatically when the quota resets on the 1st of the month


๐Ÿ”น What Is Moderation?

Some subscriptions may generate extremely high volumes of content โ€” sometimes thousands of mentions per minute.

When this happens, Agility automatically sets the subscription to Moderated to:

  • Protect your account quota

  • Protect platform-wide ingestion resources

  • Prevent runaway volume spikes

Users will receive an email indicating the subscription has been moderated.
To reactivate it, refine your search terms to narrow results.


๐Ÿ”น Emails You May Receive

You will get automated alerts for:

  • Quota percentage milestones

  • Subscriptions entering Standby

  • Subscriptions entering Moderated mode

These emails will go to all users on your account.

If you'd like to increase your quota, contact Agility Support.


๐Ÿ“ Support & Resources

Help Center: Monitoring
Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com

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