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Use the Subscriptions Dashboard to Monitor Your Social Media Mention Quota

How to identify when your subscriptions are reaching your monthly quota; understand subscriptions that are moderated or in standby

Updated today

The Subscriptions Dashboard helps you understand how much social and broadcast content your account is pulling in — and whether you are approaching your monthly quota.


🔹 What Does the Subscriptions Dashboard Show?

Subscriptions bring mentions into Monitoring from:

  • Twitter/X

  • Facebook

  • Instagram

  • YouTube

  • Reddit

  • Select TV and radio sources

Each Agility account includes a monthly quota for social media and broadcast mentions. This quota resets automatically at the start of each month.

The Subscriptions Dashboard shows:

  • How many mentions your subscriptions have pulled in

  • Whether you are on track to stay within your quota

  • Which subscriptions are generating the most content

  • Whether any subscriptions are moderated or in standby due to quota usage


🔹 Understanding Daily Usage & Projections

The Daily Average Usage indicates how much content your subscriptions are pulling in per day, compared to your monthly quota.

Example:
If your Daily Average Usage shows 113%, it means your account will exceed its quota before the month ends unless your searches are adjusted.

You will also see:

  • The total mentions used this month

  • The total remaining

  • A graph showing daily mention volume

The graph includes:

  • Top 5 highest-volume subscriptions

  • All subscriptions combined

  • A horizontal line showing your monthly quota

  • A dotted projection line showing likely quota exhaustion

If one subscription is projected to exceed the quota (e.g., 7 days early), refine the search terms to reduce volume.


🔹 What Happens When You Reach Your Quota?

Every account can pull in a set number of social and broadcast mentions per month (this varies by package).

To help you manage usage, Agility automatically sends email notifications at:

  • 50%

  • 75%

  • 90%

  • 100%

Once your account reaches 100%, all subscriptions enter Standby.

Standby Mode

  • No new mentions will be ingested

  • Subscriptions reactivate automatically when the quota resets on the 1st of the month


🔹 What Is Moderation?

Some subscriptions may generate extremely high volumes of content — sometimes thousands of mentions per minute.

When this happens, Agility automatically sets the subscription to Moderated to:

  • Protect your account quota

  • Protect platform-wide ingestion resources

  • Prevent runaway volume spikes

Users will receive an email indicating the subscription has been moderated.
To reactivate it, refine your search terms to narrow results.


🔹 Emails You May Receive

You will get automated alerts for:

  • Quota percentage milestones

  • Subscriptions entering Standby

  • Subscriptions entering Moderated mode

These emails will go to all users on your account.

If you'd like to increase your quota, contact Agility Support.


📝 Support & Resources

Help Center: Monitoring
Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com

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