How to Create, Add, or Import Media Mentions to Your Monitoring Account

Agility allows you to manually add individual mentions or import multiple mentions into Saved Coverage.

Before creating a manual mention, always search for the article first. If it's already available in Agility, save it to your folder instead of creating a duplicate.

Manual mentions are useful when an article is not available in Agility but you still want to include it in your reporting.

This ensures your reporting is complete—even when certain clips are not captured automatically.

Before manually creating a mention, first check whether the article is already available in Agility.

Try searching by:

If the mention is available, save it to your folder instead of creating a duplicate manual mention.

If you cannot find the article after searching, you can create it manually.

Tip: If you believe the article should have been captured automatically, contact Support so we can investigate whether additional provider or indexing issues exist.

You can manually create a mention directly inside your Saved Coverage.

Go to Media Monitoring > Saved Coverage / Folders.

In the right-hand panel, ensure the Create Mention (plus + icon) is selected, then click Create Mention.

Complete the available fields, including:

The Outlet / Source should be the publication, broadcaster, website, newspaper, magazine, radio station, TV station, or social platform where the content originally appeared.

Examples:

Do not use:

These are not publication sources.

For social media mentions, you can add engagement metrics such as:

Click Save to add it to your account.

Notes

• If you create a mention while viewing a specific folder, it is automatically added to that folder.

• Apply tags during creation if you want to organize the mention further.

• Manual mentions can be included in Reports and Briefings just like any other saved mention.

• Creating a manual mention does not add the article to your Topic results.
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If you have a large number of mentions to upload at once, you can import them via CSV.

Your mentions must be stored in a .csv file, formatted with one mention per row.

You can specify:

As you begin the import, Agility will ask you to map the columns in your CSV to Agility’s fields—such as:

If certain mentions are missing data in your CSV, you can define Fallback Values for any field.
Agility will use these values when a column is blank.

After mapping your fields, click Import.
Your mentions will be added to your account and available in Saved Coverage / Folders, along with any folders or tags you assigned.

You can learn more about how to organize your saved mentions here.

For individual online articles, the Chrome Extension is often the quickest way to add coverage without manually entering article details.

Learn more about the Chrome Extension here.

If you frequently find coverage missing, please reach out to Support or your Client Success Specialist—we can help ensure your monitoring setup is optimized for long-term accuracy.

Always search first.

If the mention already exists in Agility, save it to your folder instead of creating a duplicate manual mention.

If you've searched by URL, headline, keywords, and publication date but still can't find the article, you can create it as a manual mention.

If you expected Agility to capture the article automatically, contact Support so we can investigate why it wasn't available.

Creating a manual mention allows you to include the article in your reporting, but it does not add the article to your Topic results or determine why it wasn't captured automatically.

Fin cannot create or import mentions on your behalf.

If you'd like to add the mention immediately, follow the steps above.

If you're reporting coverage that you believe should have been captured automatically, Support can investigate why it wasn't available.

Help Center: Monitoring

Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com.