Single-sign-on (SSO) is an authentication scheme that allows you to log into several software programs. Agility's implementation of SSO currently uses OAuth2.0 and OpenID Connect with Google or Microsoft.
To determine if your setup is compatible with SSO, and if compatible, to implement SSO on your account, please contact your Client Success Specialist/Manager (CSS/CSM), Account Manager, or Support Team. We will help to determine the steps for implementation, but in general, the process is as follows:
Your CSS/CSM or Account Manager will arrange a call with you (our client) and your IT team/person.
During this call, we will enable SSO on your Agility account.
We will ask that you attempt to log in using SSO, which triggers the SSO Admin Approval workflow. You can find that workflow here, but please note it is quite technically detailed and advanced and is best completed by your IT professional.
Your IT department gives the Agility application permission.
Once the Agility application has been granted permission, we will ask you once again to attempt to log into your Agility account using SSO. This attempt should be successful, and if it is, all users on your account can now log into Agility using SSO.
Please note that we request the presence of your IT team/person on a call as when we enable SSO on your account, all users who have that account as their primary account must log in using SSO from that point forward. If SSO is not set up properly, no users will be able to log in. This coordination between you, your IT team/person, and our team will allow for a seamless transition to SSO.
If you have any questions about this, please let your CSS/CSM, Account Manager, or our Support Team know, and we'll be happy to assist.