How to Create, Add, or Import Media Mentions to Your Monitoring Account

If an article, broadcast, or social media post isn't available in Agility, you can manually create a mention or import multiple mentions using a CSV file. Manual mentions allow you to include additional coverage in your Saved Coverage, reports, and briefings.

Important: Before creating a manual mention, always search for the article first. If it's already available in Agility, save it to your folder instead of creating a duplicate.

Before creating a manual mention, search for the coverage in Agility.

If you have the article URL:

URL searches work best for publicly accessible webpages.

If you don't have the URL—or the article is behind a subscription or paywall—search using words from the headline or other relevant keywords.

For more accurate results:

Keyword searches are often more effective for licensed or subscription content.

Saving an existing mention preserves the original monitoring data and metrics and is always preferred over creating a manual mention.

If you've searched by:

and still can't find the article, you can create a manual mention.

If you expected Agility to capture the article automatically, contact Support so they can investigate whether there was a provider, licensing, or indexing issue.

Navigate to:

Media Monitoring → Saved Coverage / Folders

Select the Create Mention (+) icon, then choose Create Mention.

Complete the available fields, including:

For social media mentions, you can also enter engagement metrics such as:

The Outlet / Source should always be the publication, broadcaster, website, newspaper, magazine, radio station, television station, or social media platform where the content originally appeared.

Do not use:

Select Save.

If you're currently viewing a Saved Coverage folder, the mention is automatically added to that folder.

You can also apply Tags while creating the mention to help organize your coverage.

Manual mentions can be included in reports and briefings just like other saved coverage.

Note: Creating a manual mention adds it only to your Saved Coverage. It does not add the article to your Topic results or Monitoring searches.
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If you have many mentions to add, you can import them using a CSV file.

Create a CSV file with one mention per row.

Your file can include information such as:

Start the import and upload your CSV file.

Agility will ask you to map each CSV column to the appropriate Agility field.

For example:

If some rows don't contain information for certain fields, you can specify Fallback Values.

Agility will automatically use those values whenever the corresponding field is blank.

Select Import.

The imported mentions will appear in Saved Coverage, including any folders or tags specified during the import.

You can learn more about how to organize your saved mentions here.

For individual online articles, the Agility Chrome Extension is the recommended and fastest way to save coverage without manually entering article details.

To use it:

The article will be added to your Saved Coverage and can be used in reports and briefings.

Before saving, check whether the article already exists in Agility to avoid creating a duplicate.

Note: The extension is designed for individual online articles. For multiple mentions, use the CSV import process instead.

See Use the Agility Chrome Extension to learn more.

Yes.

Always search first. If the coverage already exists in Agility, save it to your folder instead of creating a duplicate.

The mention is added to your Saved Coverage and can be included in reports and briefings.

It is not added to your Topic results or Monitoring searches.

If you've searched by URL, headline, keywords, and publication date but still can't find it, you can create a manual mention.

If you expected Agility to capture the coverage automatically, contact Support so they can investigate.

Yes.

Use the Import feature to upload multiple mentions from a CSV file.

No.

Fin can't create or import mentions on your behalf.

Support can create manual mentions for clients when appropriate. Support can also investigate coverage that you believe should have been captured automatically.

To request help, contact Support and provide as much information as possible, including:

For large numbers of mentions, Support may recommend using the CSV import process instead.

Yes.

You can add manual mentions directly to a folder and apply Tags during creation or import.

Help Center: Monitoring

Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com.