Agility allows you to edit any mention once it has been saved to your Saved Coverage / Folders. This includes correcting sentiment, updating fields, or adding engagement data for social content.
Editing is especially useful when sentiment needs to be adjusted or additional context is required.
🔹 How Sentiment Works in Agility
Sentiment is automatically generated by the system that delivers content to Agility. It analyzes keywords, phrases, and their surrounding context to determine whether a mention is:
Positive
Neutral
Negative
Important notes about sentiment:
Accuracy is approximately 70%, because:
The system evaluates language patterns only.
It does not understand sarcasm, humour, tone, or nuance.
Sentiment is currently supported in English, Spanish, and French only.
Editing sentiment manually ensures your reporting reflects the correct interpretation.
🔹 How to Edit a Mention
1. Open the mention you want to edit
Go to:
Media Monitoring > Saved Coverage, or
Open the Folder where the mention is saved.
Select the mention you want to update.
Then, in the right-hand panel, click Edit Mention.
2. Edit the mention in the Mention Studio
The Mention Studio will open, allowing you to modify:
Title
Summary
Publication date
Outlet / Source
Media type
URL
Sentiment
Tags
Folder assignment
Engagement metrics (for social media mentions)
Update any fields needed, then click Save Changes.
🔹 That’s it!
Your updated mention will now display your changes everywhere it appears, including:
Saved Coverage
Folders
Briefings
Reports
This ensures your analysis and reporting reflect the most accurate information.
📝 Support & Resources
Help Center: Monitoring
Need help? Chat with Support from your dashboard or email agilitysupport@agilitypr.com