Can I filter the mentions on the Influencer stream by media type?
Filtering the results of your influencer stream by content type.
If you have the Monitoring module as part of your Agility subscription you will see social content and news content results on your Influencer streams.
If you wish to filter your results by the content type you can do so by clicking on the spanner icon on the top right corner of the Influencer stream you wish to filter and click to hide either the Social content (Twitter and Instagram) or News content (online news).
How do I remove an Influencer stream?
To remove an Influencer stream click on Engage and click on the spanner icon on the top right corner of the Influencer stream you wish to remove. Click on Remove stream on the drop down menu.
NOTE: You can create up to 4 influencer streams at any one time.
Do Influencer streams only show Twitter content?
The media type you receive content from on your Influencer streams is dependent on the level of your Agility subscription.
If you are a database only client then you will see social content only in your Influencer streams, this includes Twitter and some Instagram content.
If you have the Monitoring module as part of your Agility subscription then you will see social content (Twitter and some Instagram) as well as online news content.
How Can I Use My Twitter Account with Agility?
Agility provides several options regarding your Twitter account and the Influencer Streams. You have the ability to use a lot of the functionality in Twitter directly within your Agility account. This saves you from working within two platforms and gives you the functionality to work within one.
You will need to ensure that your Twitter account is connected to your Agility account. This is done within the Account drop down and by clicking into General Preferences.
You will need to scroll down to the Social Accounts section of the General Preferences. There will be an option to "Add account" beside the Twitter Accounts. This is where you will follow a couple steps to set up the connection between your Twitter account and Agility account.
Once the connection is established, you will be ready to engage with your Twitter account within Agility.
Upon doing a "list" or "keyword" search you will see activity come into the stream from Twitter which is identified with their logo. There will also be options underneath the content. The options you have to work from are replying, retweeting, and liking.
The selection of one of these options will link directly to your Twitter account and ultimately help streamline your process.
How far back do mentions on the Influencer stream go?
Results on your Influencer stream will go as far back as 6 months. The most recent results will appear at the top and will regularly update. Mentions are harvested and displayed on your Influencer streams in real time.