If you wish to resend your release to the contacts who have not opened your email you can do so by following the steps below.
Step 1. Save unopened contacts as a list
- Go to manage > Email Distribution and open the report of the sent distribution.
- On the report click "Unopened” on the left to show all the contacts who have unopened
- Select the unopened contacts (Increase the number of results to show 200 to click through minimum pages)
- Actions > Save selected as a list
Step 2. Resending the previously sent release
- Go to Manage > Email Distribution > Click Copy under the Actions column of the release you wish to resend.
- Click on Edit under the Actions column of the copied version to open step 1 of the distribution setup.
- On step 1 of the distribution setup, select the list with the saved unopened contacts (ensure that you have deselected any other lists).
- Follow distribution setup through to step 4 to complete the send.