If you are using a PC, running Windows 10 and use Google chrome as your internet browser, you may find that trying to click through to a broadcast clip from the monitoring coverage results takes you to a "Flash is required" pop up window (see below).

Step 1. To resolve this, click on "Help me enable the Flash player" link on the pop up window to check if the Flash player has been downloaded on your browser.

Step 2. On the Flash Player help page click on "Check Now". If you see the message below, this indicates that Flash player is already installed on the browser. 

NOTE: If Flash Player is not installed on the browser, please follow the steps to install before moving on to step 3.

Step 3. Go back to Agility and click on the "i" icon next to the URL in the browser. On the Flash Drop down select "Allow". 

NOTE: If flash does not appear here then click on "Site settings" and all Flash within site settings.

Step 4.
Once you have allowed Flash click on the "click here to continue" link. This will open the broadcast clip with full functionality.


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