The engine which delivers content from our sources to the Agility platform determines sentiment based on the terms used in the article. It is approximately 70% accurate.

Sentiment is determined by a program that finds designated keywords or phrases . From there it looks at the words in their proximity. The surrounding words have an associated value based on what is considered "positive" or "negative". The program doesn't understand sarcasm, cadence or humour.

Sentiment is only used for English, Spanish and French content. 

When you set up a Monitoring topic, by default all of the sentiments will be included in your results unless you manually remove one or more. As a result, the Sentiment Breakdown chart on your results page will look like this:

In order to isolate the sentiment breakdown of your Agility Monitoring results, simply click on the sentiments that you do not wish to see, and they will become greyed out. Once you've removed the sentiments you do not wish to see, your sentiments chart will look similar to this and only the clips with the specified Sentiment will be on view:

To include the other sentiments again, simply click on them.

In Agility, you have the ability to adjust the sentiment of a clip once it has been saved to your 'Saved Clips'. Please follow the steps below to save your clips, then change the 'sentiment' assigned to it.

Step 1. Check the box to the left of the clip you wish to save. Select, "Save clips for later" and 'tag' if you wish to share with other users in your account.

Step 2. Go to Manage, then click on "Saved Clips & Clipbooks" in the drop-down menu.

Step 3. Find the clip you saved, then click on the 'edit' icon, which looks like a pencil on paper:

Step 4.A window opens after you click that 'edit' button.In the window that opens, click the current sentiment to drop down a menu which you can use to select the desired sentiment.Then, click, "Update Clip."

That's it! You have now updated the sentiment of the article.When you view this article in your "Saved Clips" or in newly created clipbooks, you'll see your desired sentiment reflected.

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