Within Step 3 of the distribution process, the platform allows you to personalize the email for each recipient. The email will pull information from the recipient’s profile and place them within the email body. For example, adding [FNAME] will insert the contacts first name (ie. Dear Susan).
Enter the supported option in the same format as shown in the above description.
To confirm that you have the proper formatting, sending a test email and or proceeding to Step 4 will allow you to review that the mail merge option is working correctly.