Fret not! Here are two possible reasons and how to's so you wont miss receiving test e-mails again.  

  1. Test e-mails have landed to Junk / Spam / Clutter folder. Besides checking your Inbox, it will be worthwhile to check from time to time the Junk / Spam / Clutter folder. Chances are that said e-mails were misdirected to that folder.  
  2. Test e-mails blocked by your email system. Possibly, your email admin policy may be keeping test e-mails from getting to your mailbox. Ask your email administrator to whitelist the IP addresses for the servers from which the Agility emails are sent: 168.245.94.198 and 168.245.67.111 as well as the email address:delivery@agilitypr.delivery 

If any of the above does not resolve this issue, then please contact the Agility Support via chat or e-mail at agilitysupport@agilitypr.com for assistance. 

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